:root {
  /* Type — "Institutional Modernist": an editorial grotesque for UI, a
     precise mono for data/tokens/code. Tabular figures are the signature. */
  --font-ui: "Schibsted Grotesk", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
  --font-mono: "JetBrains Mono", ui-monospace, SFMono-Regular, Menlo, monospace;

  /* Warm "paper" base + near-black warm ink + ONE confident accent.
     Deliberately NOT the cold gray-blue default. Brand red = logo mark only. */
  --bg: #f4f2ec;
  --card: #ffffff;
  --line: #e8e3d8;
  --line-strong: #d9d2c4;
  --ink: #1b1916;
  --muted: #6e695e;
  --muted-2: #9b9588;

  --accent: #2f44c4;
  --accent-ink: #ffffff;
  --accent-soft: #edeefb;
  --accent-line: #cfd2f3;

  /* Semantic, muted — used rarely. */
  --success: #0f8a4f;
  --success-soft: #e8f6ee;
  --warning: #b25e09;
  --warning-soft: #fbf2e6;
  --danger: #c0392b;
  --danger-soft: #fbecea;

  /* Back-compat aliases (legacy class names still reference these). */
  --blue: var(--accent);
  --blue-soft: var(--accent-soft);
  --green: var(--success);
  --green-soft: var(--success-soft);
  --amber: var(--warning);
  --amber-soft: var(--warning-soft);
  --red: var(--danger);

  /* Radii. Consistent 8px; 6px for chips/badges/icon backings. */
  --r: 8px;
  --r-sm: 6px;

  /* Elevation: hairlines do the work; ONE soft shadow for overlays only. */
  --shadow: none;
  --shadow-overlay: 0 8px 28px rgba(16, 20, 24, .14), 0 1px 3px rgba(16, 20, 24, .08);
}

* { box-sizing: border-box; }
body {
  margin: 0; background: var(--bg); color: var(--ink);
  font: 13px/1.45 var(--font-ui);
  -webkit-font-smoothing: antialiased; text-rendering: optimizeLegibility;
}
/* Mono for all technical/data strings: code, tokens, SIDs, ws-urls, prompt editor. */
.mono, code, pre, .wc-snippet, .prompt-editor, .text-input.mono { font-family: var(--font-mono); }
/* Tabular figures wherever numbers are compared in columns/metrics. */
.kpi .value, .donut .pct, table, .users-table, .report-table, .stat b, .wa-meta { font-variant-numeric: tabular-nums; font-feature-settings: "tnum" 1; }
body { display: flex; min-height: 100vh; }
.sep, .muted { color: var(--muted); font-weight: 400; }
.brand { display: flex; align-items: center; gap: 9px; font-size: 14px; }
.logo {
  width: 28px; height: 28px; border-radius: var(--r-sm); background: var(--ink);
  color: #fff; display: grid; place-items: center; font-weight: 700; font-size: 13px; flex: 0 0 auto;
}
.avatar {
  width: 28px; height: 28px; border-radius: var(--r-sm); background: var(--accent); color: #fff;
  display: grid; place-items: center; font-size: 11px; font-weight: 600; flex: 0 0 auto;
}

/* Inline line-icon sizing (Lucide/Feather-style; stroke=currentColor). */
.ico { display: inline-flex; width: 18px; height: 18px; flex: 0 0 auto; }
.ico svg { width: 100%; height: 100%; display: block; }

/* ===== LEFT SIDEBAR NAV ===== */
.sidebar {
  width: 230px; flex: 0 0 230px; height: 100vh; position: sticky; top: 0;
  background: var(--card); border-right: 1px solid var(--line);
  display: flex; flex-direction: column; z-index: 40;
}
.sidebar-brand {
  display: flex; align-items: center; gap: 9px; padding: 16px 16px 14px;
  border-bottom: 1px solid var(--line); flex: 0 0 auto;
}
.sidebar-brand .brand-text { display: flex; flex-direction: column; line-height: 1.25; min-width: 0; }
.sidebar-brand .brand-text strong { font-size: 14px; font-weight: 600; letter-spacing: -.01em; }
.sidebar-brand .brand-text small { font-size: 10.5px; color: var(--muted); }
.sidebar-burst { display: none; }

.tabs { flex: 1 1 auto; overflow-y: auto; padding: 12px 10px 14px; display: flex; flex-direction: column; gap: 16px; }
.nav-section { display: flex; flex-direction: column; gap: 1px; }
.nav-label {
  font-size: 11px; font-weight: 600; color: var(--muted-2); text-transform: uppercase;
  letter-spacing: .06em; padding: 0 10px 6px;
}
.tab {
  display: flex; align-items: center; gap: 10px; width: 100%; text-align: left;
  border: 0; background: transparent; color: var(--ink); padding: 0 10px;
  height: 34px; border-radius: var(--r); cursor: pointer; font-size: 13px; position: relative;
  border-left: 2px solid transparent;
}
.tab .ico, .tab .nav-ico { color: var(--muted-2); flex: 0 0 auto; }
.tab .nav-text { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.tab:hover { background: var(--bg); }
.tab.active {
  background: var(--accent-soft); color: var(--accent); font-weight: 600;
  border-left-color: var(--accent);
}
.tab.active .ico, .tab.active .nav-ico { color: var(--accent); }
.tab:disabled { opacity: .45; cursor: not-allowed; }

/* One orchestrated, restrained load: the active view fades in, its cards lift. */
@media (prefers-reduced-motion: no-preference) {
  .view.active { animation: viewIn .24s cubic-bezier(.22,.61,.36,1); }
  .view.active .kpi-row .kpi,
  .view.active .grid-2 > *,
  .view.active .grid-3 > *,
  .view.active > .card { animation: cardIn .36s cubic-bezier(.22,.61,.36,1) backwards; }
  .view.active .kpi-row .kpi:nth-child(2),
  .view.active .grid-2 > *:nth-child(2),
  .view.active .grid-3 > *:nth-child(2) { animation-delay: 45ms; }
  .view.active .kpi-row .kpi:nth-child(3),
  .view.active .grid-3 > *:nth-child(3) { animation-delay: 90ms; }
  .view.active .kpi-row .kpi:nth-child(4) { animation-delay: 130ms; }
}
@keyframes viewIn { from { opacity: 0; } to { opacity: 1; } }
@keyframes cardIn { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: none; } }

.sidebar-principal {
  flex: 0 0 auto; display: flex; align-items: center; gap: 10px; padding: 12px 14px;
  border-top: 1px solid var(--line);
}
.sidebar-principal .principal-id { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 3px; }
.sidebar-principal .principal-name { font-size: 12px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; color: var(--ink); }
.sidebar-principal .role-badge { margin: 0; align-self: flex-start; }
.sidebar-principal #logout-btn { margin: 0; padding: 5px 10px; font-size: 12px; flex: 0 0 auto; }
.sidebar-principal #account-open-btn { margin: 0; flex: 0 0 auto; }

/* Required-field hint + marker shared by the create-user + Mi cuenta forms. */
.field-hint { display: block; font-size: 11.5px; margin-top: 4px; line-height: 1.35; }
.req-mark { color: var(--accent, #4f46e5); font-weight: 600; }

/* Mobile top bar + scrim (hidden on desktop) */
.mobile-topbar { display: none; }
.sidebar-scrim { display: none; }

main {
  /* 5 · min-width:0 + overflow-x:hidden so no card/snippet can create a
     page-level horizontal scrollbar at any width. */
  flex: 1 1 auto; min-width: 0; padding: 24px 28px 40px; overflow-x: hidden;
}
main > .view { max-width: 1180px; }
/* The WhatsApp inbox is a live workspace — let it use the FULL width (no 1180
   cap) so the thread pane fills the available space dynamically. */
#view-whatsapp { max-width: none; }
.view { display: none; }
.view.active { display: block; }
.view-head { display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap; margin-bottom: 16px; }
.view-head h2 { font-size: 18px; font-weight: 600; color: var(--ink); margin: 0; letter-spacing: -.01em; line-height: 1.35; }
.view-head h2 span { font-weight: 600; }
.view-head > .muted { font-size: 12px; }

/* Segmented / pill toggle groups (date range, learning queue, report kind). */
.range, .lq-btn { display: flex; gap: 6px; }
.range-btn, .lq-btn, .rep-btn {
  border: 1px solid var(--line); background: var(--card); padding: 0 12px; height: 30px;
  border-radius: var(--r); cursor: pointer; color: var(--muted); font-size: 12px;
  display: inline-flex; align-items: center;
}
.range-btn:hover, .lq-btn:hover, .rep-btn:hover { border-color: var(--line-strong); color: var(--ink); }
.range-btn.active, .lq-btn.active, .rep-btn.active {
  background: var(--accent-soft); color: var(--accent); border-color: var(--accent-line); font-weight: 600;
}

.kpi-row { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; margin-bottom: 16px; }
.card {
  background: var(--card); border: 1px solid var(--line); border-radius: var(--r);
  padding: 16px; box-shadow: var(--shadow); min-width: 0;
}
.card h3 { margin: 0 0 12px; font-size: 11px; color: var(--muted); font-weight: 600; text-transform: uppercase; letter-spacing: .06em; }
.kpi .label { color: var(--muted); font-size: 12px; }
.kpi .value { font-size: 24px; font-weight: 600; margin: 6px 0 4px; letter-spacing: -.01em; font-variant-numeric: tabular-nums; }
.kpi .delta { font-size: 12px; }
.delta.up { color: var(--success); }
.delta.down { color: var(--accent); }
.value.good { color: var(--success); }

.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; margin-bottom: 16px; }
.grid-3 { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 16px; }
@media (max-width: 980px) { .grid-2, .grid-3 { grid-template-columns: 1fr; } .kpi-row { grid-template-columns: 1fr 1fr; } }
.center { text-align: center; }

.bars { display: flex; align-items: flex-end; gap: 10px; height: 150px; padding-top: 10px; }
.bars .bar { flex: 1; display: flex; flex-direction: column; align-items: center; gap: 6px; height: 100%; justify-content: flex-end; }
.bars .bar .fill { width: 60%; background: var(--accent); border-radius: 4px 4px 0 0; min-height: 3px; }
.bars .bar.peak .fill { background: var(--ink); }
.bars .bar .lbl { color: var(--muted); font-size: 11px; }

.langs .lang { display: grid; grid-template-columns: 36px 1fr 44px; gap: 10px; align-items: center; margin: 10px 0; }
.langs .track { background: var(--line); height: 6px; border-radius: 999px; overflow: hidden; }
.langs .track > span { display: block; height: 100%; background: var(--accent); }
.langs .lang.va .track > span { background: var(--ink); }
.langs .pct { text-align: right; color: var(--muted); font-variant-numeric: tabular-nums; }

.list .row { display: flex; justify-content: space-between; align-items: center; padding: 9px 0; border-bottom: 1px solid var(--line); }
.list .row:last-child { border-bottom: 0; }
.tag-review { color: var(--danger); font-size: 12px; font-weight: 600; }
/* "revisar" is an action button; "en cola" marks a triaged gap. */
button.tag-review { background: none; border: 1px solid var(--danger); border-radius: var(--r-sm);
  padding: 3px 10px; cursor: pointer; }
button.tag-review:hover { background: var(--danger); color: #fff; }
button.tag-review:disabled { opacity: .6; cursor: default; }
.tag-queued { color: var(--success); font-size: 12px; font-weight: 600; }
.count { color: var(--muted); font-variant-numeric: tabular-nums; }

.donut { position: relative; width: 144px; height: 144px; margin: 4px auto 0; border-radius: 50%;
  display: grid; place-items: center; }
.donut .inner { position: absolute; inset: 18px; background: var(--card); border-radius: 50%; display: grid; place-items: center; }
.donut .pct { font-size: 22px; font-weight: 600; color: var(--success); }
.donut .cap { font-size: 11px; color: var(--muted); }

.learning-grid { display: grid; grid-template-columns: 1fr 260px; gap: 16px; }
.queue { display: flex; flex-direction: column; gap: 12px; }
.fb-card { background: var(--card); border: 1px solid var(--line); border-radius: var(--r); padding: 14px; box-shadow: var(--shadow); }
.fb-card .head { display: flex; justify-content: space-between; align-items: center; margin-bottom: 8px; }
.fb-card .cat { font-size: 11px; font-weight: 600; color: var(--muted); text-transform: uppercase; letter-spacing: .06em; }
.badge { font-size: 11px; font-weight: 600; padding: 2px 8px; border-radius: var(--r-sm); border: 1px solid transparent; }
.badge.nueva { background: var(--accent-soft); color: var(--accent); border-color: var(--accent-line); }
.badge.validada { background: var(--warning-soft); color: var(--warning); }
.badge.resuelta { background: var(--success-soft); color: var(--success); }
.fb-card .q { font-weight: 600; margin-bottom: 4px; }
.fb-card .a, .fb-card .note { color: var(--muted); font-size: 12px; margin-bottom: 8px; }
.fb-card .neg { color: var(--danger); }
.auto-box { background: var(--bg); border: 1px solid var(--line); border-radius: var(--r); padding: 10px; margin: 8px 0; }
.auto-box textarea { width: 100%; border: 1px solid var(--line); border-radius: var(--r-sm); padding: 8px; resize: vertical; font: inherit; background: #fff; }
.actions { display: flex; gap: 8px; margin-top: 8px; flex-wrap: wrap; align-items: center; }
.toggle { display: inline-flex; align-items: center; gap: 8px; cursor: pointer; font-size: 13px; }
.toggle input { width: 16px; height: 16px; cursor: pointer; accent-color: var(--accent); }

/* Buttons: primary = solid accent; default = white + hairline; ghost = text. */
.btn {
  border: 1px solid var(--line); background: var(--card); color: var(--ink);
  padding: 0 12px; height: 32px; border-radius: var(--r); cursor: pointer;
  font: inherit; font-size: 13px; font-weight: 500; display: inline-flex; align-items: center;
  gap: 6px; justify-content: center; line-height: 1; transition: background .12s, border-color .12s;
}
.btn:hover { border-color: var(--line-strong); background: var(--bg); }
.btn.primary { background: var(--accent); border-color: var(--accent); color: var(--accent-ink); }
.btn.primary:hover { background: #2647c9; border-color: #2647c9; }
.btn.blue { background: var(--accent); border-color: var(--accent); color: #fff; }
.btn.ghost { background: transparent; border-color: transparent; color: var(--muted); }
.btn.ghost:hover { background: var(--bg); color: var(--ink); }
.btn.danger { background: transparent; border-color: var(--danger); color: var(--danger); }
.btn.danger:hover { background: var(--danger); border-color: var(--danger); color: #fff; }
.btn:disabled { opacity: .5; cursor: not-allowed; }
.btn .ico { width: 16px; height: 16px; }

/* User drawer "danger zone": permanent delete, set apart from the save actions. */
.drawer-danger {
  margin-top: 4px; padding-top: 14px; border-top: 1px solid var(--line);
  display: flex; flex-direction: column; gap: 8px; align-items: flex-start;
}
.drawer-danger .drawer-label { color: var(--danger); }

.learning-stats .stat { background: var(--card); border: 1px solid var(--line); border-radius: var(--r); padding: 14px; margin-bottom: 12px; box-shadow: var(--shadow); }
.learning-stats .stat .n { font-size: 22px; font-weight: 600; font-variant-numeric: tabular-nums; }
.learning-stats .stat .k { color: var(--muted); font-size: 12px; }
.empty { color: var(--muted); padding: 20px 0; font-size: 13px; }

/* Shared inputs */
.text-input, input[type="text"], input[type="email"], input[type="search"], input[type="number"], textarea, select {
  font: inherit;
}
.text-input { border: 1px solid var(--line); background: var(--card); padding: 0 11px; height: 32px; border-radius: var(--r); font-size: 13px; }
.text-input:focus, input:focus-visible, textarea:focus-visible, select:focus-visible {
  outline: none; border-color: var(--accent); box-shadow: inset 0 0 0 1px var(--accent);
}
.note.good { color: var(--success); }

/* Document management */
.dropzone { background: var(--card); border: 1px dashed var(--line-strong); border-radius: var(--r); padding: 16px; text-align: center; color: var(--muted); margin-bottom: 16px; font-size: 13px; }
.dropzone textarea { width: 100%; min-height: 60px; border: 1px solid var(--line); border-radius: var(--r); padding: 8px; font: inherit; margin: 8px 6px 0; resize: vertical; }
.dropzone .text-input { margin: 0 6px; }
.doc-table { display: flex; flex-direction: column; }
.doc-row { display: grid; grid-template-columns: 2fr 0.7fr 1fr 0.7fr 2fr; gap: 10px; align-items: center; padding: 10px 0; border-bottom: 1px solid var(--line); font-size: 13px; }
.doc-row span:last-child { display: flex; gap: 6px; flex-wrap: wrap; }
.doc-row.head { color: var(--muted); font-size: 11px; font-weight: 600; text-transform: uppercase; letter-spacing: .06em; }
.doc-row:last-child { border-bottom: 0; }

/* Remediation plan + memory */
.remediation { margin-top: 10px; border-top: 1px solid var(--line); padding-top: 10px; }
.rem-action { background: var(--card); border: 1px solid var(--line); border-radius: var(--r); padding: 10px; margin: 8px 0; }
.rem-head { display: flex; justify-content: space-between; align-items: center; margin-bottom: 4px; }

/* Document / chunk explorer */
.explorer { margin-top: 16px; }
.explorer .view-head { margin-bottom: 12px; }
.explorer-grid { display: grid; grid-template-columns: 1fr 1.4fr; gap: 16px; align-items: start; }
.node-tree { border: 1px solid var(--line); border-radius: var(--r); padding: 10px; max-height: 480px; overflow: auto; background: var(--bg); }
.node-tree ul.tree-level { list-style: none; margin: 0; padding-left: 14px; }
.node-tree > ul.tree-level { padding-left: 0; }
.node-item { margin: 2px 0; }
.node-link { display: inline-flex; align-items: center; gap: 8px; border: 0; background: none; cursor: pointer; font: inherit; text-align: left; padding: 4px 6px; border-radius: var(--r-sm); color: var(--ink); width: 100%; }
.node-link:hover { background: var(--accent-soft); }
.node-link.edited .node-title { font-weight: 600; }
.node-title { font-size: 13px; }
.node-summary { color: var(--muted); font-size: 12px; padding: 0 6px 4px 6px; }
.tag-edit { color: var(--accent); font-size: 11px; font-weight: 600; }
.node-detail { display: flex; flex-direction: column; gap: 12px; }
.node-content { border: 1px solid var(--line); border-radius: var(--r); padding: 12px; min-height: 120px; }
.node-content-title { margin: 0 0 8px; font-size: 14px; }
.node-verbatim { white-space: pre-wrap; word-break: break-word; background: var(--bg); border: 1px solid var(--line); border-radius: var(--r); padding: 12px; font-size: 13px; max-height: 320px; overflow: auto; }
.node-edit { border: 1px solid var(--line); border-radius: var(--r); padding: 12px; }
.node-edit label { display: block; font-size: 12px; margin-bottom: 6px; }
.node-edit textarea { width: 100%; min-height: 70px; border: 1px solid var(--line); border-radius: var(--r); padding: 8px; font: inherit; resize: vertical; }

/* Versioned agent-prompt editor */
.prompt-editor { width: 100%; min-height: 320px; border: 1px solid var(--line); border-radius: var(--r); padding: 14px; font: 13px/1.6 var(--font-mono); resize: vertical; background: #fff; margin: 8px 0; }
.prompt-preview { white-space: pre-wrap; word-break: break-word; font-weight: 400; font-size: 12px; max-height: 140px; overflow: auto; color: var(--muted); }
.edit-sep { border: 0; border-top: 1px solid var(--line); margin: 14px 0 10px; }
.node-edit label em { font-style: italic; color: var(--muted); font-weight: 400; }

/* Analytics report */
.report { background: var(--bg); border: 1px solid var(--line); border-radius: var(--r); padding: 12px; overflow: auto; max-height: 320px; font-size: 12px; }

/* Formatted report document (markdown → HTML) + PDF export */
.report-doc { font-size: 14px; line-height: 1.5; color: var(--ink); }
.report-doc h1 { font-size: 20px; margin: 0 0 4px; }
.report-doc h2 { font-size: 15px; margin: 16px 0 6px; border-bottom: 1px solid var(--line); padding-bottom: 4px; }
.report-doc p { margin: 4px 0; }
.report-doc ul { margin: 4px 0 8px; padding-left: 18px; }
.report-doc li.lvl1 { margin-left: 14px; }
.report-doc li.lvl2 { margin-left: 28px; }
.report-table { border-collapse: collapse; margin: 6px 0 12px; width: 100%; font-size: 13px; }
.report-table th, .report-table td { border: 1px solid var(--line); padding: 5px 8px; text-align: left; }
.report-table th { background: var(--bg); }

/* Analytics rebuild — distinguished incident stats */
.an-stat { display: flex; flex-direction: column; }
.an-stat-num {
  font-family: var(--font-mono); font-size: 30px; font-weight: 600; line-height: 1.1;
  color: var(--ink); font-variant-numeric: tabular-nums; margin: 2px 0 6px;
}
.an-stat-help { font-size: 11.5px; color: var(--muted); line-height: 1.4; }

/* Report generators — explicit "Generar informe" tiles (not passive tabs) */
.an-reports-card { margin-top: 16px; }
.an-reports-intro { margin: 0 0 14px; font-size: 12.5px; }
.an-report-picker {
  display: grid; gap: 14px;
  grid-template-columns: repeat(auto-fit, minmax(230px, 1fr));
}
.an-report-tile {
  /* `height:auto` is load-bearing: these tiles also carry the legacy `.rep-btn`
     class (the click handler keys on it) which forces `height:30px` — without
     this override the tiles collapse and their content overflows onto the card
     below. */
  display: flex; flex-direction: column; align-items: stretch; gap: 7px;
  height: auto; text-align: left; padding: 15px 16px 14px; cursor: pointer;
  position: relative; overflow: hidden;
  background: var(--card); border: 1px solid var(--line); border-radius: var(--r);
  transition: border-color .14s ease, box-shadow .14s ease, transform .14s ease;
}
/* A hairline indigo rule along the top edge — reads as "actionable surface",
   grows from invisible to full on hover/active (intentional, not decorative). */
.an-report-tile::before {
  content: ""; position: absolute; top: 0; left: 0; right: 0; height: 2px;
  background: var(--accent); transform: scaleX(0); transform-origin: left;
  transition: transform .18s cubic-bezier(.22,.61,.36,1);
}
.an-report-tile:hover { border-color: var(--accent-line); box-shadow: var(--shadow); transform: translateY(-1px); }
.an-report-tile:hover::before { transform: scaleX(1); }
.an-report-tile:focus-visible { outline: none; border-color: var(--accent); box-shadow: inset 0 0 0 1px var(--accent); }
.an-report-tile.active { border-color: var(--accent); background: var(--accent-soft); }
.an-report-tile.active::before { transform: scaleX(1); }
.an-report-tile-title { font-size: 14px; font-weight: 600; color: var(--ink); letter-spacing: -.01em; }
.an-report-tile-desc { font-size: 12px; color: var(--muted); line-height: 1.45; flex: 1; }
.an-report-tile-cta {
  display: inline-flex; align-items: center; gap: 6px; align-self: flex-start;
  font-size: 12px; font-weight: 600; color: var(--accent);
}
.an-report-tile-arrow { transition: transform .14s ease; }
.an-report-tile:hover .an-report-tile-arrow { transform: translateX(3px); }

/* Generated report — full-width responsive preview */
.an-report-card { margin-top: 16px; }
.an-report-card .report-doc { max-width: none; width: 100%; max-height: none; overflow: visible; }
.an-report-metrics {
  display: grid; gap: 12px; margin: 4px 0 18px;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
}
.an-metric {
  background: var(--bg); border: 1px solid var(--line); border-radius: var(--r);
  padding: 14px; display: flex; flex-direction: column; gap: 4px;
  /* Staggered reveal when a report is generated — one orchestrated entrance
     rather than scattered motion. Honours reduced-motion below. */
  animation: anMetricIn .34s cubic-bezier(.22,.61,.36,1) both;
}
.an-metric:nth-child(2) { animation-delay: .04s; }
.an-metric:nth-child(3) { animation-delay: .08s; }
.an-metric:nth-child(4) { animation-delay: .12s; }
.an-metric:nth-child(5) { animation-delay: .16s; }
.an-metric:nth-child(6) { animation-delay: .20s; }
@keyframes anMetricIn { from { opacity: 0; transform: translateY(6px); } to { opacity: 1; transform: none; } }
@media (prefers-reduced-motion: reduce) { .an-metric { animation: none; } .an-report-tile::before { transition: none; } }
.an-metric-label { font-size: 11px; color: var(--muted); font-weight: 600; text-transform: uppercase; letter-spacing: .06em; }
.an-metric-value { font-family: var(--font-mono); font-size: 24px; font-weight: 600; color: var(--ink); font-variant-numeric: tabular-nums; letter-spacing: -.02em; }
.an-explain { display: block; font-size: 11px; color: var(--muted); line-height: 1.45; margin-top: 2px; max-width: 34ch; }

@media print {
  body.printing-report .sidebar,
  body.printing-report .mobile-topbar,
  body.printing-report .view-head .range,
  body.printing-report #an-report-pdf,
  body.printing-report .view:not(#view-analytics),
  body.printing-report #view-analytics > *:not(#an-report-card),
  body.printing-report #an-report-card > .view-head { display: none !important; }
  body.printing-report #an-report-card { border: 0; box-shadow: none; }
  body.printing-report .report-doc { max-height: none; overflow: visible; border: 0; padding: 0; }
}

/* =======================================================================
   P5 · WhatsApp inbox — fixed two-pane layout (only inner lists scroll).
   Message tints: customer / AI / human. WCAG-AA contrast + visible focus.
   ======================================================================= */
:root {
  --wa-cust: #eef1f5; --wa-cust-ink: #1f2733;
  --wa-ai: #e7f4ec; --wa-ai-ink: #14492f;
  --wa-human: #dbe7ff; --wa-human-ink: #16306e;
  --wa-brand: #1f7a4d; --wa-brand-soft: #e7f4ec;
  --wa-danger: #b42318; --wa-danger-soft: #fef3f2;
  --wa-amber: #b54708; --wa-amber-soft: #fff7ed;
}
.visually-hidden {
  position: absolute !important; width: 1px; height: 1px; padding: 0; margin: -1px;
  overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; border: 0;
}
.wa-inbox-card { display: flex; flex-direction: column; gap: 10px; }
.wa-inbox {
  /* Fluid: a comfortable list rail + the thread filling the rest, and a height
     that grows with the viewport instead of a fixed 600px box. */
  display: grid; grid-template-columns: clamp(300px, 24vw, 380px) 1fr; gap: 14px;
  height: calc(100vh - 250px); min-height: 460px;
}
.wa-pane {
  background: var(--card); border: 1px solid var(--line); border-radius: var(--r);
  display: flex; flex-direction: column; min-height: 0; overflow: hidden;
}

/* --- conversation list pane --- */
.wa-list-head {
  display: flex; align-items: center; gap: 8px; padding: 12px 14px;
  border-bottom: 1px solid var(--line);
}
.wa-list-head h3 { margin: 0; font-size: 12px; text-transform: uppercase; letter-spacing: .06em; color: var(--muted); }
.wa-list-refresh { margin-left: auto; padding: 0 8px; height: 28px; }
.wa-list-refresh .ico { width: 16px; height: 16px; }
.wa-search { padding: 10px 12px 4px; position: relative; }
.wa-search .ico { position: absolute; left: 22px; top: 50%; transform: translateY(-50%); color: var(--muted-2); width: 16px; height: 16px; pointer-events: none; }
.wa-search input {
  width: 100%; padding: 8px 10px 8px 32px; border: 1px solid var(--line);
  border-radius: var(--r); background: var(--bg); font-size: 13px;
}
.wa-conv-list { list-style: none; margin: 0; padding: 6px 8px 8px; overflow: auto; min-height: 0; flex: 1; }
.wa-conv {
  display: grid; grid-template-columns: 36px 1fr auto; gap: 10px;
  padding: 9px 10px; border-radius: var(--r); cursor: pointer;
}
.wa-conv:hover { background: var(--bg); }
/* 7 · Crisp active state: a clean indigo left bar + a barely-there tint, sharp
   corners on the bar — no soft lavender "halo"/blob (was: accent-soft fill +
   full rounded outline, which bled as a purple glow). */
.wa-conv.active {
  background: color-mix(in srgb, var(--accent-soft) 55%, transparent);
  box-shadow: inset 3px 0 0 0 var(--accent);
}
.wa-conv:focus-visible { outline: 2px solid var(--accent); outline-offset: 1px; }
.wa-conv-ph {
  width: 36px; height: 36px; border-radius: 50%; background: #e2e8f0;
  display: grid; place-items: center; color: #475569; font-weight: 700; font-size: 12px;
}
.wa-conv-main { min-width: 0; }
.wa-conv-user { font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
/* The phone number shown as a muted secondary line beneath a contact's NAME
   (only rendered when a Twilio ProfileName is known). Hairline-quiet so the name
   leads. */
.wa-conv-sub {
  font-size: 11px; color: var(--muted); white-space: nowrap; overflow: hidden;
  text-overflow: ellipsis; margin-top: 1px;
}
.wa-conv-last {
  font-size: 12px; color: var(--muted); white-space: nowrap; overflow: hidden;
  text-overflow: ellipsis;
}
.wa-conv-meta { text-align: right; color: var(--muted); font-size: 11px; }
/* Pagination control. Sits BELOW the scrolling list (not inside it) so it stays
   reachable without scrolling to the bottom of a long inbox. `hidden` wins over
   the flex display it would otherwise inherit. */
.wa-list-more {
  margin: 4px 12px 8px; padding: 7px 10px; font-size: 12px;
  border: 1px solid var(--line); border-radius: var(--r); background: var(--bg);
}
.wa-list-more[hidden] { display: none; }
.wa-list-status { padding: 0 14px 10px; font-size: 11px; }

/* --- chat pane (fixed-height container; only .wa-messages scrolls) --- */
.wa-chat-pane { position: relative; }
.wa-empty { display: grid; place-items: center; height: 100%; padding: 20px; text-align: center; }
.wa-thread { display: flex; flex-direction: column; min-height: 0; height: 100%; }
.wa-chat-head {
  display: flex; align-items: center; gap: 12px; padding: 11px 14px;
  border-bottom: 1px solid var(--line); flex: 0 0 auto;
}
.wa-chat-avatar {
  width: 38px; height: 38px; border-radius: 50%; background: #e2e8f0;
  display: grid; place-items: center; color: #475569; font-weight: 700; font-size: 13px;
}
.wa-chat-who { min-width: 0; position: relative; }
/* Title + pencil edit button share one row; the title can ellipsize, the button
   stays put. The number/sub line + popover sit beneath. */
.wa-chat-who { display: grid; grid-template-columns: minmax(0, auto) auto 1fr;
  align-items: center; column-gap: 6px; row-gap: 0; }
.wa-chat-number { font-weight: 600; font-size: 14px; white-space: nowrap;
  overflow: hidden; text-overflow: ellipsis; min-width: 0; }
.wa-chat-sub { font-size: 12px; grid-column: 1 / -1; }
/* Pencil affordance: a quiet hairline icon button that warms to the accent on
   hover/focus. NO emoji — the inline SVG icon system renders the glyph. */
.wa-name-edit {
  display: inline-grid; place-items: center; width: 26px; height: 26px;
  padding: 0; border: 1px solid transparent; border-radius: var(--r-sm);
  background: transparent; color: var(--muted); cursor: pointer;
}
.wa-name-edit:hover { color: var(--accent); background: var(--surface-2, #f4f1ea); }
.wa-name-edit:focus-visible { outline: 2px solid var(--accent); outline-offset: 1px; }
.wa-name-edit svg { display: block; }
/* Inline name-editor popover anchored under the title. Matches the modal-card
   surface (warm paper, hairline, soft shadow). */
.wa-name-editor {
  grid-column: 1 / -1; margin-top: 6px;
  display: flex; flex-wrap: wrap; align-items: center; gap: 8px;
  padding: 10px; border: 1px solid var(--line); border-radius: var(--r-sm);
  background: var(--card, #fff);
  box-shadow: 0 6px 20px rgba(20, 20, 40, 0.08);
}
.wa-name-editor #whatsapp-name-input {
  flex: 1 1 200px; min-width: 160px; padding: 7px 9px;
  border: 1px solid var(--line); border-radius: var(--r-sm);
  font: inherit; color: inherit; background: var(--input-bg, #fff);
}
.wa-name-editor #whatsapp-name-input:focus-visible {
  outline: 2px solid var(--accent); outline-offset: 1px; border-color: var(--accent);
}
.wa-name-editor-actions { display: inline-flex; gap: 6px; }
.wa-name-editor-error { flex: 1 1 100%; color: var(--danger, #b3261e); font-size: 12px; }
.wa-statebar { margin-left: auto; display: flex; align-items: center; gap: 8px; flex-wrap: wrap; justify-content: flex-end; }
.wa-takeover { display: inline-flex; align-items: center; gap: 8px; flex-wrap: wrap; justify-content: flex-end; }
.wa-chip {
  display: inline-flex; align-items: center; gap: 6px; border-radius: var(--r-sm);
  padding: 4px 10px; font-size: 12px; font-weight: 600; border: 1px solid var(--line);
}
.wa-chip-active { background: var(--wa-brand-soft); border-color: #cfe6d9; color: var(--wa-brand); }
.wa-chip-paused { background: var(--wa-amber-soft); border-color: #fed7aa; color: var(--wa-amber); }

/* P9.4 · read-only active-mode chip in the chat header. Styled as an OUTLINE label
   with a small mode-coloured dot — deliberately different from the SOLID takeover
   chip (.wa-chip-active) so "the mode" and "IA activa / en pausa" never read as the
   same green pill. */
.wa-mode-chip { background: transparent; border-color: var(--line); color: var(--ink); font-weight: 500; }
.wa-mode-chip::before {
  content: ""; width: 6px; height: 6px; border-radius: 50%;
  background: var(--muted-2); flex: 0 0 auto;
}
.wa-mode-chip-ai::before { background: var(--wa-brand); }
.wa-mode-chip-copilot { border-color: var(--accent-line); color: var(--accent); }
.wa-mode-chip-copilot::before { background: var(--accent); }
.wa-mode-chip-off { color: var(--muted); }
.wa-mode-chip-off::before { background: var(--muted-2); }

/* P9.6 · copilot suggestion tray (reply chips + tool cards). Sits above the
   composer; the composer stays usable while it is open. */
.wa-suggest-tray {
  border-top: 1px solid var(--line); background: var(--paper, #f6f3ee);
  padding: 10px 12px; display: flex; flex-direction: column; gap: 8px;
  /* flex-shrink:0 so the flex:1 messages list yields space to the tray instead of
     squeezing it to its header (which clipped the chips behind the composer on a
     long thread — #250 review follow-up). max-height + overflow-y keeps it bounded
     and scrollable when there are many suggestions. */
  flex-shrink: 0; max-height: 38%; overflow-y: auto;
}
.wa-suggest-head { display: flex; align-items: center; justify-content: space-between; }
.wa-suggest-title { font-size: 12px; font-weight: 600; color: var(--accent); letter-spacing: .01em; }
.wa-suggest-close { color: var(--muted); }
.wa-suggest-body { display: flex; flex-direction: column; gap: 8px; }
.wa-suggest-chip {
  display: flex; gap: 8px; align-items: flex-start;
  border: 1px solid var(--accent-line); border-radius: var(--r-sm);
  background: #fff; padding: 6px 8px;
}
/* E19 (#282) · multi-line auto-grow textarea: grows to fit then scrolls (max-height
   mirrors the 220px cap applied by waAutoGrow in app.js). */
.wa-suggest-reply-text {
  flex: 1 1 auto; border: 1px solid var(--line); border-radius: var(--r-sm);
  padding: 6px 8px; font-size: 13px; font-family: inherit;
  resize: none; overflow-y: auto; max-height: 220px; line-height: 1.4;
}
.wa-suggest-card {
  border: 1px solid var(--accent-line); border-radius: var(--r-sm);
  background: #fff; padding: 8px 10px; display: flex; flex-direction: column; gap: 6px;
}
.wa-suggest-card-head { display: flex; align-items: center; gap: 8px; }
.wa-suggest-tool-name { font-family: var(--mono, "JetBrains Mono", monospace); font-size: 12px; font-weight: 600; color: var(--ink); }
.wa-suggest-params { border-collapse: collapse; width: 100%; font-size: 12px; }
.wa-suggest-params td { border-bottom: 1px solid var(--line); padding: 3px 6px; vertical-align: top; }
.wa-suggest-pk { color: var(--muted); font-family: var(--mono, "JetBrains Mono", monospace); white-space: nowrap; }
.wa-suggest-pv { color: var(--ink); word-break: break-word; }
.wa-suggest-why { font-size: 12px; }
.wa-suggest-card-actions { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.wa-suggest-result { font-size: 12px; word-break: break-word; }
.wa-suggest-result-error { color: var(--danger, #b42318); }

/* P9.4 · 3-way AI-mode radio group in Ajustes. */
.wa-mode { border: 0; padding: 0; margin: 0 0 10px; display: flex; flex-direction: column; gap: 8px; }
.wa-mode > legend { font-size: 12px; font-weight: 600; padding: 0; margin-bottom: 2px; }
.wa-mode-opt {
  display: flex; gap: 10px; align-items: flex-start; padding: 10px 12px;
  border: 1px solid var(--line); border-radius: var(--r-sm); cursor: pointer;
  transition: border-color .12s ease, background .12s ease;
}
.wa-mode-opt:hover { border-color: var(--accent-line); }
.wa-mode-opt:has(input:checked) { border-color: var(--accent); background: var(--accent-soft); }
.wa-mode-opt input { margin-top: 3px; accent-color: var(--accent); }
.wa-mode-body { display: flex; flex-direction: column; gap: 2px; }
.wa-mode-title { font-size: 13px; font-weight: 600; color: var(--ink); }
.wa-mode-desc { font-size: 12px; }

/* E19 (#281) · two-card AI-mode layout, each card nesting its own sub-settings. */
.wa-mode-cards { gap: 10px; }
.wa-mode-card {
  border: 1px solid var(--line); border-radius: var(--r-sm); padding: 4px;
  transition: border-color .12s ease, background .12s ease;
}
.wa-mode-card:has(.wa-mode-opt input:checked) {
  border-color: var(--accent); background: var(--accent-soft);
}
.wa-mode-card .wa-mode-opt { border: 0; background: transparent; }
.wa-mode-sub {
  display: flex; flex-direction: column; gap: 6px;
  margin: 2px 0 6px 30px; padding-top: 4px;
}
/* Dim the sub-settings of the mode that is NOT selected so it reads as inactive. */
.wa-mode-card:not(:has(.wa-mode-opt input:checked)) .wa-mode-sub { opacity: .55; }

.wa-messages {
  flex: 1 1 auto; min-height: 0; overflow-y: auto; padding: 16px 16px 8px;
  display: flex; flex-direction: column; gap: 10px; background: #fbfcfd;
}
.wa-messages:focus-visible { outline: 2px solid var(--accent); outline-offset: -2px; }
.wa-day {
  align-self: center; background: #eef1f5; color: var(--muted); font-size: 11px;
  padding: 3px 10px; border-radius: var(--r-sm); margin: 4px 0;
}
.wa-msg {
  max-width: 74%; padding: 9px 12px; border-radius: var(--r); border: 1px solid transparent;
  position: relative;
}
.wa-msg-lbl { font-size: 11px; font-weight: 700; opacity: .8; margin-bottom: 2px; }
.wa-msg-body { white-space: pre-wrap; word-break: break-word; }
.wa-msg-time { font-size: 11px; color: var(--muted); margin-top: 4px; text-align: right; }
.wa-msg.wa-cust { align-self: flex-start; background: var(--wa-cust); color: var(--wa-cust-ink); border-bottom-left-radius: 4px; }
.wa-msg.wa-ai { align-self: flex-end; background: var(--wa-ai); color: var(--wa-ai-ink); border-bottom-right-radius: 4px; }
.wa-msg.wa-human { align-self: flex-end; background: var(--wa-human); color: var(--wa-human-ink); border-bottom-right-radius: 4px; }
.wa-msg img.wa-media {
  width: 200px; max-width: 100%; border-radius: var(--r); display: block; margin: 4px 0;
  border: 1px solid rgba(0, 0, 0, .08); background: #fff;
}
.wa-msg audio.wa-media { display: block; margin: 4px 0; max-width: 100%; }

/* P9.3 · AI action timeline step — RIGHT-aligned on the AI side (align-self:
   flex-end), hairline + muted so it never reads as a customer message. Inline
   line icon, JetBrains Mono label, NO emoji. Institutional-Modernist tokens. */
.wa-action {
  align-self: flex-end; max-width: 74%;
  display: inline-flex; align-items: center; gap: 7px;
  padding: 4px 10px; margin: 1px 0;
  border: 1px solid var(--line); border-radius: 999px;
  background: var(--card, #fbfaf7); color: var(--muted);
  font-family: var(--font-mono); font-size: 11px; line-height: 1.3;
}
.wa-action .wa-action-ico { display: inline-flex; color: var(--accent); opacity: .85; }
.wa-action .wa-action-ico svg { width: 14px; height: 14px; }
.wa-action-lbl { color: var(--ink); opacity: .8; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.wa-action-time { color: var(--muted); font-size: 10px; margin-left: 2px; }
.wa-action.wa-action-error { border-color: var(--accent-line); }
.wa-action.wa-action-error .wa-action-ico { color: var(--alert, #b4452f); }

/* P9.3 · decoupled enter/exit animation primitive (anim.js). ~165ms, ease-out
   in / ease-in out, fade + small translate + slight scale. prefers-reduced-motion
   collapses to instant (no transition). Reusable beyond the inbox (P9.6 tray). */
.wa-anim-enter { opacity: 0; transform: translateY(4px) scale(.98); }
.wa-anim-enter-active {
  opacity: 1; transform: translateY(0) scale(1);
  transition: opacity 165ms ease-out, transform 165ms ease-out;
}
.wa-anim-exit { opacity: 1; transform: translateY(0) scale(1); }
.wa-anim-exit-active {
  opacity: 0; transform: translateY(4px) scale(.98);
  transition: opacity 165ms ease-in, transform 165ms ease-in;
}
@media (prefers-reduced-motion: reduce) {
  .wa-anim-enter, .wa-anim-enter-active,
  .wa-anim-exit, .wa-anim-exit-active {
    transition: none !important; transform: none !important; opacity: 1 !important;
  }
}

/* Media loading: a sized skeleton so the bubble keeps its space while the (often
   slow) /whatsapp/media proxy resolves. A pending img/audio is collapsed until
   its load/metadata fires, then swapped in for the skeleton. */
.wa-media-wrap { position: relative; margin: 4px 0; width: 200px; max-width: 100%; }
.wa-media-pending { display: none; }
.wa-media-skel {
  width: 100%; height: 140px; border-radius: var(--r);
  border: 1px solid var(--line); background: var(--bg); overflow: hidden;
  position: relative;
}
/* A restrained left-to-right sheen at low opacity (warm paper tones, no bright
   gradient). Reduced-motion users get the static muted placeholder. */
@media (prefers-reduced-motion: no-preference) {
  .wa-media-skel::after {
    content: ""; position: absolute; inset: 0;
    background: linear-gradient(
      100deg,
      transparent 30%,
      rgba(255, 255, 255, .45) 50%,
      transparent 70%
    );
    transform: translateX(-100%);
    animation: waShimmer 1.4s ease-in-out infinite;
  }
}
@keyframes waShimmer { to { transform: translateX(100%); } }
/* Tidy inline card for failed/expired/502 media — no broken-image glyph. */
.wa-media-fail {
  margin: 4px 0; padding: 9px 12px; border-radius: var(--r);
  border: 1px solid var(--line); background: var(--bg);
  color: var(--muted); font-size: 12px;
}

.wa-error-slot {
  flex: 0 0 auto; margin: 0 16px 8px; background: var(--wa-danger-soft);
  border: 1px solid #fecdca; color: var(--wa-danger); border-radius: var(--r);
  padding: 8px 12px; font-size: 12px; display: flex; gap: 10px; align-items: center;
}
.wa-error-slot .wa-retry {
  color: var(--wa-danger); font-weight: 700; text-decoration: underline; cursor: pointer;
  background: none; border: 0; padding: 0; font-size: 12px;
}
.wa-error-slot .wa-retry:focus-visible { outline: 2px solid var(--wa-danger); outline-offset: 2px; }

.wa-composer {
  flex: 0 0 auto; border-top: 1px solid var(--line); padding: 10px 12px;
  display: flex; align-items: flex-start; gap: 10px; background: #fff;
}
.wa-attach { display: flex; gap: 6px; padding-top: 4px; }
.wa-iconbtn {
  width: 34px; height: 34px; border-radius: var(--r); border: 1px solid var(--line);
  background: #fff; display: grid; place-items: center; color: var(--muted); cursor: pointer;
}
.wa-iconbtn .ico { width: 18px; height: 18px; }
.wa-iconbtn:hover { background: var(--bg); color: var(--ink); }
.wa-iconbtn:focus-visible { outline: 2px solid var(--accent); outline-offset: 1px; }
.wa-iconbtn.armed { background: var(--wa-brand-soft); color: var(--wa-brand); border-color: #cfe6d9; }
.wa-composer-main { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 6px; }
.wa-composer-row { display: flex; align-items: flex-end; gap: 8px; }
.wa-agent-name { max-width: 140px; }
/* Multi-line composer: auto-grows via JS up to max-height, then scrolls. */
#whatsapp-reply-body {
  flex: 1; min-width: 120px;
  padding: 7px 11px; min-height: 34px; max-height: 140px;
  border: 1px solid var(--line); border-radius: var(--r); background: var(--bg);
  font: inherit; line-height: 1.4; resize: none; overflow-y: auto;
}
.wa-composer-row .btn.primary { flex: 0 0 auto; }
.wa-attach-chip {
  display: inline-flex; align-items: center; gap: 8px; align-self: flex-start;
  background: var(--bg); border: 1px solid var(--line); border-radius: var(--r-sm);
  padding: 4px 8px; font-size: 12px;
}
.wa-attach-remove { border: 0; background: none; cursor: pointer; color: var(--muted); display: inline-flex; }
.wa-reply-status, .wa-takeover-status { font-size: 11px; }
.wa-reply-disabled { margin: 0; padding: 10px 14px; border-top: 1px solid var(--line); }

.wa-legend { display: flex; gap: 14px; align-items: center; font-size: 11px; }
.wa-legend-key { display: inline-flex; align-items: center; gap: 6px; }
.wa-sw { width: 12px; height: 12px; border-radius: 3px; display: inline-block; }
.wa-sw-cust { background: var(--wa-cust); }
.wa-sw-ai { background: var(--wa-ai); }
.wa-sw-human { background: var(--wa-human); }

/* Notification inbox + unread badge */
.wa-badge { display: inline-flex; align-items: center; justify-content: center; min-width: 18px; font-size: 11px;
  font-weight: 700; padding: 1px 6px; border-radius: var(--r-sm); background: var(--danger); color: #fff;
  margin-left: 6px; vertical-align: middle; }
.wa-notif-list { list-style: none; margin: 8px 0 0; padding: 0; display: flex; flex-direction: column; gap: 8px; }
.wa-notif { border: 1px solid var(--line); border-radius: var(--r-sm); padding: 8px 10px; }
.wa-notif-head { font-weight: 600; display: flex; align-items: center; gap: 8px; }
.wa-notif-summary { font-size: 13px; margin-top: 3px; }
.wa-notif-reason { font-size: 12px; margin-top: 2px; }
.wa-notif-meta { font-size: 11px; margin-top: 3px; }
.wa-tag { font-size: 11px; font-weight: 600; padding: 2px 8px; border-radius: var(--r-sm);
  background: var(--bg); border: 1px solid var(--line); }
.wa-tag-handoff { background: var(--warning-soft); color: var(--warning); }
.wa-conv-tag { display: inline-block; font-size: 10px; font-weight: 700; letter-spacing: .02em;
  padding: 2px 7px; border-radius: var(--r-sm); margin-top: 3px; }
.wa-conv-tag.wait { background: var(--wa-amber-soft); color: var(--wa-amber); }
.wa-conv-tag.ai { background: var(--wa-brand-soft); color: var(--wa-brand); }

/* === P8 · collaborative inbox: presence, assignment, toasts ============ */

/* "Mis conversaciones" filter sits on its own row under the head, so the head's
   title + refresh never clip in the narrow list rail. */
.wa-list-subhead { padding: 6px 12px 0; display: flex; }
.wa-mine-toggle { height: 28px; padding: 0 12px; font-size: 12px; }
.wa-mine-toggle[aria-pressed="true"] {
  background: var(--accent-soft); border-color: var(--accent-line); color: var(--accent); font-weight: 600;
}
.wa-mine-toggle:disabled { opacity: .5; cursor: not-allowed; }
/* Refresh is right-aligned in the title row. */
.wa-list-head .wa-list-refresh { margin-left: auto; }

/* Online roster bar under the list head. */
.wa-presence-bar {
  display: flex; align-items: center; gap: 8px; padding: 8px 14px;
  border-bottom: 1px solid var(--line);
}
.wa-presence-dot {
  width: 7px; height: 7px; border-radius: 50%; background: var(--wa-brand);
  box-shadow: 0 0 0 3px var(--wa-brand-soft); flex: 0 0 auto;
}
.wa-presence-label { font-size: 11px; text-transform: uppercase; letter-spacing: .05em; }
.wa-presence-avatars { display: inline-flex; align-items: center; margin-left: 2px; }
.wa-presence-avatars .wa-pchip { margin-left: -6px; }
.wa-presence-avatars .wa-pchip:first-child { margin-left: 0; }

/* Colored-initials avatar chip with hover → full-name tooltip (reused
   everywhere: roster, row claimed-by, viewer indicators). */
.wa-pchip {
  position: relative; display: inline-flex; align-items: center; justify-content: center;
  width: 22px; height: 22px; border-radius: 50%; font-size: 10px; font-weight: 700;
  border: 1.5px solid var(--card); box-sizing: border-box; cursor: default;
  user-select: none;
}
.wa-pchip[data-name]::after {
  content: attr(data-name);
  position: absolute; bottom: calc(100% + 6px); left: 50%; transform: translateX(-50%) translateY(2px);
  background: var(--ink); color: #fff; font-size: 11px; font-weight: 600; line-height: 1;
  padding: 5px 8px; border-radius: var(--r-sm); white-space: nowrap; pointer-events: none;
  opacity: 0; z-index: 20;
}
.wa-pchip[data-name]:hover::after, .wa-pchip[data-name]:focus-visible::after { opacity: 1; }
@media (prefers-reduced-motion: no-preference) {
  .wa-pchip[data-name]::after { transition: opacity .12s ease, transform .12s ease; }
  .wa-pchip[data-name]:hover::after, .wa-pchip[data-name]:focus-visible::after { transform: translateX(-50%) translateY(0); }
}

/* Per-row collaboration badges (claimed-by avatar + 'viendo ahora'). */
.wa-conv-collab { display: inline-flex; align-items: center; gap: 6px; margin-top: 4px; }
.wa-conv-collab .wa-pchip { width: 18px; height: 18px; font-size: 9px; }
.wa-viewing-tag {
  display: inline-flex; align-items: center; gap: 4px; font-size: 10px; font-weight: 600;
  color: var(--accent); background: var(--accent-soft); border: 1px solid var(--accent-line);
  padding: 1px 6px; border-radius: var(--r-sm);
}
.wa-viewing-tag .wa-eye { width: 6px; height: 6px; border-radius: 50%; background: var(--accent); }
.wa-conv.is-mine { box-shadow: inset 2px 0 0 var(--accent); }

/* Thread-header: claim/release/resolve controls + owner chip. */
.wa-assign { display: inline-flex; align-items: center; gap: 8px; margin-right: 10px; }
.wa-assign .btn { height: 30px; }
.wa-assign-owner { display: inline-flex; align-items: center; gap: 6px; font-size: 12px; color: var(--muted); }
.wa-assign-status { font-size: 11px; }
.wa-statebar { display: inline-flex; align-items: center; flex-wrap: wrap; gap: 8px; }

/* Thread-header: who is viewing this conversation. */
.wa-viewing { display: inline-flex; align-items: center; gap: 5px; margin-top: 3px; }
.wa-viewing .wa-viewing-text { font-size: 11px; color: var(--accent); font-weight: 600; }
.wa-viewing .wa-pchip { width: 18px; height: 18px; font-size: 9px; }

/* Escalation toasts: stacked bottom-right, hairline, dismissible. */
.wa-toasts {
  position: fixed; right: 18px; bottom: 18px; z-index: 1200;
  display: flex; flex-direction: column; gap: 8px; max-width: 340px;
}
.wa-toast {
  display: flex; align-items: flex-start; gap: 10px; background: var(--card);
  border: 1px solid var(--line); border-left: 3px solid var(--accent);
  border-radius: var(--r); padding: 11px 12px; box-shadow: 0 6px 22px rgba(27, 25, 22, .12);
}
.wa-toast.handoff { border-left-color: var(--accent); }
.wa-toast.ai_off { border-left-color: var(--wa-amber); }
.wa-toast.ai_send_failed { border-left-color: var(--wa-danger); }
.wa-toast-body { flex: 1; min-width: 0; }
.wa-toast-title { font-size: 13px; font-weight: 700; margin: 0 0 2px; }
.wa-toast-text { font-size: 12px; color: var(--muted); margin: 0; }
.wa-toast-open {
  background: none; border: none; color: var(--accent); font: inherit; font-size: 12px;
  font-weight: 600; padding: 4px 0 0; cursor: pointer; text-decoration: underline;
}
.wa-toast-close {
  background: none; border: none; color: var(--muted-2); cursor: pointer; padding: 2px;
  line-height: 1; font-size: 16px; flex: 0 0 auto;
}
.wa-toast-close:hover { color: var(--ink); }
@media (prefers-reduced-motion: no-preference) {
  .wa-toast { animation: waToastIn .22s cubic-bezier(.22,.61,.36,1); }
  @keyframes waToastIn { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: none; } }
}

/* P8.5 · auto-assign pool list */
.wa-aa-pool { list-style: none; margin: 10px 0 0; padding: 0; display: flex; flex-direction: column; gap: 2px; }
.wa-aa-row {
  display: flex; align-items: center; gap: 10px; padding: 7px 8px; border-radius: var(--r-sm);
}
.wa-aa-row:hover { background: var(--bg); }
.wa-aa-label { display: inline-flex; align-items: center; gap: 9px; cursor: pointer; flex: 1; min-width: 0; }
.wa-aa-name { font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.wa-aa-online {
  margin-left: auto; font-size: 11px; font-weight: 600; color: var(--wa-brand);
  background: var(--wa-brand-soft); padding: 2px 8px; border-radius: var(--r-sm);
}
.wa-aa-offline { margin-left: auto; font-size: 11px; color: var(--muted-2); }

/* Custom tool registry */
.wa-tool-list { list-style: none; margin: 8px 0 0; padding: 0; display: flex; flex-direction: column; gap: 8px; }
.wa-tool { border: 1px solid var(--line); border-radius: var(--r-sm); padding: 8px 10px; }
.wa-tool-head { display: flex; align-items: center; gap: 8px; }
.wa-tool-state { font-size: 11px; font-weight: 600; padding: 2px 8px; border-radius: var(--r-sm); }
.wa-tool-state.on { background: var(--success-soft); color: var(--success); }
.wa-tool-state.off { background: var(--bg); border: 1px solid var(--line); color: var(--muted); }
.wa-tool-form { margin-top: 12px; border-top: 1px solid var(--line); padding-top: 12px;
  display: flex; flex-direction: column; gap: 10px; }
.wa-tool-form .field { display: flex; flex-direction: column; gap: 4px; }
.wa-tool-form .field > span { font-size: 12px; font-weight: 600; }
.wa-tool-test { margin-top: 12px; border-top: 1px solid var(--line); padding-top: 12px; }

[hidden] { display: none !important; }

/* === Login overlay + principal header ============================= */
.login-overlay {
  position: fixed; inset: 0; display: flex; align-items: center; justify-content: center;
  background: rgba(16, 20, 24, 0.4); z-index: 1000;
}
.login-card {
  background: #fff; border: 1px solid var(--line); border-radius: var(--r);
  padding: 28px 30px; width: min(400px, 92vw);
  box-shadow: var(--shadow-overlay); text-align: center;
}
.login-card .brand { justify-content: center; margin-bottom: 8px; }
.login-card h2 { margin: 6px 0 6px; font-size: 17px; font-weight: 600; letter-spacing: -.01em; }
.login-card .btn.primary { margin-top: 14px; min-width: 12rem; }
.login-error { color: var(--danger); margin-top: 12px; }

.role-badge {
  display: inline-block; padding: 2px 8px; margin: 0 0.5rem; border-radius: var(--r-sm);
  font-size: 11px; font-weight: 600; background: var(--accent-soft); color: var(--accent);
}
.role-badge[data-role="superadmin"] { background: var(--danger-soft); color: var(--danger); }
.role-badge[data-role="agent"] { background: var(--success-soft); color: var(--success); }
.role-badge[data-role="auditor"] { background: var(--bg); color: var(--muted); }
#logout-btn { margin-right: 0.5rem; }

/* ============================================================ */
/* P2 · Usuarios                                                */
/* ============================================================ */
.users-head { gap: 12px; }
.users-head h2 { color: var(--ink); font-size: 18px; font-weight: 600; display: flex; align-items: center; gap: 10px; }
.badge-soft { background: var(--accent-soft); color: var(--accent); border: 1px solid var(--accent-line); font-size: 11px; font-weight: 600; padding: 2px 8px; border-radius: var(--r-sm); }
.users-layout { display: grid; grid-template-columns: 1fr 360px; gap: 16px; align-items: start; }
.users-table-card { padding: 0; overflow: hidden; }
.users-table-caption { padding: 12px 16px; color: var(--muted); font-size: 12px; border-bottom: 1px solid var(--line); }
.users-table { width: 100%; border-collapse: collapse; font-size: 13px; }
.users-table thead th { text-align: left; padding: 9px 16px; color: var(--muted); font-size: 11px; font-weight: 600; text-transform: uppercase; letter-spacing: .06em; border-bottom: 1px solid var(--line); }
.users-table tbody td { padding: 0 16px; height: 44px; border-top: 1px solid var(--line); vertical-align: middle; }
.users-table tbody tr:first-child td { border-top: 0; }
.users-table tbody tr:hover { background: var(--bg); }
.user-cell { display: flex; align-items: center; gap: 10px; background: none; border: 0; cursor: pointer; font: inherit; text-align: left; padding: 0; color: var(--ink); }
.avatar.sm { width: 28px; height: 28px; border-radius: var(--r-sm); background: var(--accent-soft); color: var(--accent); }
.user-id { display: flex; flex-direction: column; line-height: 1.3; }
.user-id .muted { font-size: 11px; }
.user-features { color: var(--ink); }
.role-pill { font-size: 12px; font-weight: 600; padding: 2px 9px; border-radius: var(--r-sm); background: var(--bg); color: var(--muted); border: 1px solid var(--line); }
.role-pill.role-superadmin { background: var(--danger-soft); color: var(--danger); border-color: transparent; }
.role-pill.role-admin { background: var(--accent-soft); color: var(--accent); border-color: var(--accent-line); }
.role-pill.role-agent { background: var(--success-soft); color: var(--success); border-color: transparent; }
.role-pill.role-auditor { background: var(--bg); color: var(--muted); }
.status-dot { display: inline-block; width: 7px; height: 7px; border-radius: 50%; margin-right: 7px; vertical-align: middle; }
.status-dot.on { background: var(--success); }
.status-dot.off { background: #cbd5e1; }

/* drawer + modal */
.user-drawer { position: sticky; top: 16px; padding: 16px; }
.drawer-head { display: flex; align-items: center; gap: 10px; margin-bottom: 14px; }
.drawer-head strong { flex: 1; font-size: 14px; }
.btn.icon { width: 28px; height: 28px; padding: 0; border: 1px solid transparent; background: transparent; color: var(--muted); }
.btn.icon:hover { background: var(--bg); color: var(--ink); }
.btn.icon .ico { width: 18px; height: 18px; }
.drawer-section { padding: 12px 0; border-top: 1px solid var(--line); }
.drawer-label { display: block; font-size: 11px; font-weight: 600; color: var(--muted); text-transform: uppercase; letter-spacing: .06em; margin-bottom: 8px; }
.role-segmented { display: inline-flex; background: var(--bg); border: 1px solid var(--line); border-radius: var(--r); padding: 3px; gap: 3px; }
.role-segmented .seg { border: 0; background: none; padding: 5px 12px; border-radius: var(--r-sm); font: inherit; font-size: 12px; cursor: pointer; color: var(--muted); }
.role-segmented .seg.active { background: var(--accent); color: #fff; }
.feature-switch { display: flex; align-items: center; gap: 10px; padding: 9px 0; cursor: pointer; }
.feature-switch.locked { opacity: .5; cursor: not-allowed; }
.feature-meta { flex: 1; display: flex; flex-direction: column; line-height: 1.3; }
.feature-meta .muted { font-size: 11px; }
.feature-switch input { position: absolute; opacity: 0; width: 0; height: 0; }
.feature-switch .switch-track { width: 36px; height: 20px; border-radius: 999px; background: #cbd5e1; position: relative; transition: background .15s; flex: 0 0 auto; }
.feature-switch .switch-track::after { content: ""; position: absolute; top: 2px; left: 2px; width: 16px; height: 16px; border-radius: 50%; background: #fff; transition: transform .15s; box-shadow: 0 1px 2px rgba(0,0,0,.18); }
.feature-switch input:checked + .switch-track { background: var(--accent); }
.feature-switch input:checked + .switch-track::after { transform: translateX(16px); }
/* 3b · Instant-toggle label + self-clearing "Guardado" inline confirmation. */
.feature-switch .switch-label { font-size: 13px; color: var(--ink); }
.wa-save-hint { font-size: 12px; transition: color .15s; }
.wa-save-hint.wa-saved-ok { color: var(--success); }
.wa-save-hint.wa-saved-err { color: var(--danger); }
/* 3d · Compose-modal variable fields. */
.wa-compose-vars { display: flex; flex-direction: column; gap: 10px; margin: 4px 0 8px; }
.wa-compose-vars .field { display: flex; flex-direction: column; gap: 4px; }
.wa-compose-vars .field > span { font-size: 12px; font-weight: 600; }
.wa-compose-novars { margin: 4px 0 8px; font-size: 12px; }
/* E20 · prefix select + number, side by side; the select stays narrow so the
   number field keeps the space it needs. */
.wa-compose-number { display: flex; gap: 8px; align-items: center; }
.wa-compose-number .sel { flex: 0 0 auto; max-width: 190px; }
.wa-compose-number input { flex: 1 1 auto; min-width: 0; }
/* E20 · merge picker: a scrollable candidate list + the irreversible-action note. */
.wa-merge-list { max-height: 260px; overflow-y: auto; margin: 4px 0 10px; }
.wa-merge-row { display: flex; flex-direction: column; align-items: flex-start; gap: 2px; width: 100%; text-align: left; background: transparent; border: 1px solid transparent; border-radius: var(--r); padding: 8px 10px; cursor: pointer; color: inherit; font: inherit; }
.wa-merge-row:hover { background: var(--bg); }
.wa-merge-row.active { border-color: var(--accent); background: var(--accent-soft); }
.wa-merge-name { font-weight: 600; }
.wa-merge-num { font-size: 12px; }
.wa-merge-empty { padding: 8px 10px; font-size: 13px; }
.wa-merge-confirm { border: 1px solid var(--danger); border-radius: var(--r); padding: 10px 12px; margin-bottom: 10px; font-size: 13px; }
/* 3d · Live message preview — the exact outbound bubble the operator will send. */
.wa-compose-preview { margin: 2px 0 14px; }
.wa-compose-preview-lbl { display: block; font-size: 12px; font-weight: 600; margin-bottom: 6px; }
.wa-compose-preview-thread { display: flex; flex-direction: column; background: var(--bg); border: 1px solid var(--line); border-radius: var(--r); padding: 12px; }
.wa-compose-preview-thread .wa-msg { max-width: 100%; }
.wa-ph { background: var(--accent-soft); color: var(--accent); border: 1px dashed var(--accent-line); border-radius: 4px; padding: 0 4px; font-weight: 600; }
.drawer-actions { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.status-toggle { display: flex; align-items: center; gap: 6px; font-size: 12px; flex: 1; }
.modal-overlay { position: fixed; inset: 0; background: rgba(16, 20, 24, .4); display: grid; place-items: center; z-index: 50; }
.modal-card { background: var(--card); border: 1px solid var(--line); border-radius: var(--r); padding: 20px; width: 440px; max-width: 92vw; max-height: 88vh; overflow: auto; box-shadow: var(--shadow-overlay); }
/* 3d · Compose-modal top-level fields stack vertically (number + template). */
.modal-card > .field { display: flex; flex-direction: column; gap: 4px; margin: 0 0 12px; }
.modal-card > .field > span { font-size: 12px; font-weight: 600; }
.modal-card > .field > input, .modal-card > .field > .sel { width: 100%; }
@media (max-width: 860px) { .users-layout { grid-template-columns: 1fr; } .user-drawer { position: static; } }

/* E19 (#283) · clickable tool-call chip + tool-debug modal. */
.wa-action-clickable { cursor: pointer; }
.wa-action-clickable:hover { text-decoration: underline; }
.wa-action-clickable:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; border-radius: var(--r-sm); }
.wa-modal-overlay { position: fixed; inset: 0; background: rgba(16, 20, 24, .45); display: grid; place-items: center; z-index: 60; }
.wa-modal-card { background: var(--card); border: 1px solid var(--line); border-radius: var(--r); padding: 18px 20px; width: 560px; max-width: 92vw; max-height: 88vh; overflow: auto; box-shadow: var(--shadow-overlay); }
.wa-modal-head { display: flex; align-items: center; justify-content: space-between; margin-bottom: 12px; }
.wa-modal-close { border: 0; background: transparent; font-size: 22px; line-height: 1; cursor: pointer; color: var(--muted); }
.wa-modal-section-title { font-size: 12px; font-weight: 600; margin: 10px 0 4px; }
.wa-modal-pre { background: #0f141a; color: #e6edf3; border-radius: var(--r-sm); padding: 10px 12px; font-size: 12px; white-space: pre-wrap; word-break: break-word; overflow-x: auto; margin: 0; }

/* E19 (#284) · WhatsApp-style delivery ticks on outbound bubbles. */
.wa-msg-tick { font-size: 11px; letter-spacing: -1px; color: var(--muted); margin-left: 2px; }
.wa-msg-tick.wa-tick-read { color: #34b7f1; }   /* blue (read) */
.wa-msg-tick.wa-tick-failed { color: var(--danger, #c0392b); letter-spacing: 0; }

/* === P3 · Canales hub === */
.channels-intro { margin: -4px 0 16px; font-size: 13px; }
.channel-cards { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.channel-card { display: flex; flex-direction: column; gap: 10px; padding: 18px; }
.channel-card.locked { opacity: 1; }
.ch-head { display: flex; align-items: flex-start; justify-content: space-between; }
.ch-icon { width: 40px; height: 40px; border-radius: var(--r); display: grid; place-items: center; }
.ch-icon .ico { width: 22px; height: 22px; }
.ch-icon-wa { background: var(--success-soft); color: var(--success); }
.ch-icon-wc { background: var(--accent-soft); color: var(--accent); }
.ch-dot { width: 8px; height: 8px; border-radius: 50%; background: var(--success); }
.channel-card.locked .ch-dot { background: var(--muted-2); }
.ch-index { width: 22px; height: 22px; border-radius: var(--r-sm); background: var(--bg); border: 1px solid var(--line); color: var(--muted); display: grid; place-items: center; font-size: 11px; font-weight: 600; }
.ch-title { font-size: 15px; font-weight: 600; color: var(--ink); margin: 4px 0 0; text-transform: none; letter-spacing: 0; }
.ch-desc { font-size: 13px; line-height: 1.5; margin: 0; }
.ch-status { display: inline-flex; align-items: center; gap: 6px; font-size: 12px; font-weight: 600; padding: 4px 10px; border-radius: var(--r-sm); align-self: flex-start; }
.ch-status.ch-on { color: var(--success); background: var(--success-soft); }
.ch-status.ch-locked { color: var(--muted); background: var(--bg); border: 1px solid var(--line); }
.ch-status .ico { width: 14px; height: 14px; }
.ch-sep { border: 0; border-top: 1px solid var(--line); margin: 6px 0; width: 100%; }
.ch-meta { font-size: 12px; color: var(--muted); margin: 0; }
.ch-cta { align-self: flex-start; }
@media (max-width: 860px) { .channel-cards { grid-template-columns: 1fr; } }

/* === P3.3 · Componente web — test + integration page === */
/* 5 · min-width:0 on grid children so a long snippet token can't force a track
   wider than the viewport (the cause of the right overflow / page h-scroll). */
.wc-grid { grid-template-columns: 1fr; align-items: start; }
.wc-grid > * { min-width: 0; max-width: 100%; }
.wc-embed {
  height: clamp(520px, 72vh, 720px); width: 100%; max-width: 100%;
  border: 1px solid var(--line); border-radius: var(--r); overflow: hidden;
  box-shadow: var(--shadow); background: var(--bg);
}
.wc-embed sonia-chat { display: block; height: 100%; width: 100%; }
.wc-snippet-wrap { position: relative; max-width: 100%; }
.wc-snippet {
  background: #101418; color: #e5e7eb; padding: 16px; border-radius: var(--r);
  font-size: 12.5px; line-height: 1.6; overflow-x: auto; white-space: pre;
  margin: 0; max-width: 100%;
}
.wc-snippet-wrap .btn { position: absolute; top: 10px; right: 10px; z-index: 1; }
.wc-attrs { width: 100%; border-collapse: collapse; font-size: 13px; margin-bottom: 8px; }
.wc-attrs th, .wc-attrs td { text-align: left; padding: 7px 10px; border-bottom: 1px solid var(--line); vertical-align: top; }
.wc-attrs th { color: var(--muted); font-weight: 600; font-size: 11px; text-transform: uppercase; letter-spacing: .06em; }
.wc-cors { margin: 4px 0 0; padding-left: 18px; font-size: 13px; }
.card h4 { margin: 16px 0 8px; font-size: 13px; color: var(--ink); font-weight: 600; }

/* P6 · WhatsApp templates + CSV bulk send */
.wa-tpl-tabs, .wa-tabs { display: flex; gap: 2px; margin: 12px 0 16px; border-bottom: 1px solid var(--line); }
.wa-tpl-tabs .tab, .wa-tabs .tab { padding: 0 14px; height: 36px; font-weight: 500; font-size: 13px; background: transparent; border: 0; border-bottom: 2px solid transparent; color: var(--muted); cursor: pointer; border-radius: 0; }
.wa-tpl-tabs .tab:hover, .wa-tabs .tab:hover { background: transparent; color: var(--ink); }
.wa-tpl-tabs .tab.active, .wa-tabs .tab.active { color: var(--accent); border-bottom-color: var(--accent); font-weight: 600; }
.wa-tpl-panel, .wa-panel { display: flex; flex-direction: column; gap: 16px; }
.chip { display: inline-flex; align-items: center; gap: 4px; font-size: 11.5px; font-weight: 600; border-radius: var(--r-sm); padding: 2px 8px; }
.chip.ok { background: var(--success-soft); color: var(--success); }
.chip.warn { background: var(--warning-soft); color: var(--warning); }
.chip.err { background: var(--danger-soft); color: var(--danger); }
.chip.pend { background: var(--bg); color: var(--muted); }
.mono { font-family: var(--font-mono); font-size: 12.5px; }
.sel { width: 100%; border: 1px solid var(--line); border-radius: var(--r); padding: 8px 11px; font-size: 13px; background: var(--card); }
.progress { height: 8px; border-radius: 999px; background: var(--bg); overflow: hidden; margin: 8px 0; }
.progress > i { display: block; height: 100%; background: var(--accent); transition: width .3s; }
.wa-bulk-table { width: 100%; border-collapse: collapse; font-size: 13px; margin-top: 8px; }
.wa-bulk-table th, .wa-bulk-table td { text-align: left; padding: 8px 10px; border-bottom: 1px solid var(--line); }
.wa-bulk-table th { color: var(--muted); font-weight: 600; font-size: 11px; text-transform: uppercase; letter-spacing: .06em; }
#view-wa-templates .fb-card .row { display: flex; gap: 8px; align-items: center; }
#view-wa-templates label { display: block; margin: 10px 0; font-size: 13px; color: var(--ink); }
#view-wa-templates input[type="text"], #view-wa-templates textarea, #view-wa-templates select { width: 100%; border: 1px solid var(--line); border-radius: var(--r); padding: 8px 10px; font: inherit; margin-top: 4px; }

/* 6 · Plantillas WhatsApp — redesigned list cards + create form */
.wa-tpl-list-head { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-bottom: 12px; }
.wa-tpl-list-head h3 { margin: 0; }
.wa-tpl-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); gap: 12px; }
.wa-tpl-card {
  border: 1px solid var(--line); border-radius: var(--r); padding: 14px;
  background: var(--card); display: flex; flex-direction: column; gap: 10px; min-width: 0;
}
.wa-tpl-card-head { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.wa-tpl-name { font-size: 14px; font-weight: 600; color: var(--ink); word-break: break-word; }
.wa-tpl-meta { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.wa-tpl-tag {
  font-size: 11px; font-weight: 600; color: var(--muted); background: var(--bg);
  border: 1px solid var(--line); border-radius: var(--r-sm); padding: 2px 8px;
}
.wa-tpl-vars { display: inline-flex; gap: 4px; flex-wrap: wrap; }
.wa-tpl-vars code { font-size: 11.5px; background: var(--accent-soft); color: var(--accent); border-radius: var(--r-sm); padding: 1px 6px; }
.wa-tpl-body {
  font-size: 13px; line-height: 1.5; color: var(--ink); background: var(--bg);
  border: 1px solid var(--line); border-radius: var(--r-sm); padding: 9px 11px;
  white-space: pre-wrap; word-break: break-word; max-height: 120px; overflow: auto;
}
.wa-tpl-actions { display: flex; gap: 8px; flex-wrap: wrap; margin-top: auto; }
/* Create form: clean two-column grid; body + footer span full width.
   Scoped under #view-wa-templates to beat the generic `label { margin:10px 0 }`. */
#view-wa-templates .wa-tpl-form-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px 16px; margin: 8px 0 0; }
#view-wa-templates .wa-tpl-form-grid .field { display: flex; flex-direction: column; gap: 4px; margin: 0; }
#view-wa-templates .wa-tpl-form-grid .field > span { font-size: 12px; font-weight: 600; color: var(--ink); }
#view-wa-templates .wa-tpl-form-grid .field > span code { font-weight: 500; }
#view-wa-templates .wa-tpl-form-grid input, #view-wa-templates .wa-tpl-form-grid textarea, #view-wa-templates .wa-tpl-form-grid select { margin-top: 0; }
#view-wa-templates .wa-tpl-body-field { grid-column: 1 / -1; }
#view-wa-templates .wa-tpl-form-foot { grid-column: 1 / -1; display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
@media (max-width: 720px) { #view-wa-templates .wa-tpl-form-grid { grid-template-columns: 1fr; } }

/* ===== Responsive sidebar: off-canvas drawer under 900px ===== */
@media (max-width: 900px) {
  .mobile-topbar {
    display: flex; align-items: center; gap: 12px; position: sticky; top: 0;
    width: 100%; padding: 10px 16px; background: var(--card);
    border-bottom: 1px solid var(--line); z-index: 30;
  }
  .mobile-topbar .hamburger {
    border: 1px solid var(--line); background: var(--card); border-radius: var(--r);
    width: 36px; height: 36px; cursor: pointer; color: var(--ink);
    display: grid; place-items: center;
  }
  .mobile-topbar .hamburger .ico { width: 20px; height: 20px; }
  body { flex-direction: column; }
  .sidebar {
    position: fixed; top: 0; left: 0; height: 100vh; transform: translateX(-100%);
    transition: transform .22s ease; box-shadow: var(--shadow-overlay);
  }
  .sidebar.sidebar--open { transform: translateX(0); }
  .sidebar-burst {
    display: grid; place-items: center; margin-left: auto; width: 30px; height: 30px;
    border: 0; background: none; color: var(--muted); cursor: pointer;
  }
  .sidebar-burst .ico { width: 18px; height: 18px; }
  .sidebar-scrim {
    display: block; position: fixed; inset: 0; background: rgba(16, 20, 24, .4); z-index: 35;
  }
  .sidebar-scrim[hidden] { display: none; }
  main { padding: 18px 16px 32px; }
}

/* --- Claves de API ------------------------------------------------------ */
.api-keys-intro { max-width: 70ch; margin: 0 0 14px; }
.api-key-scope { align-items: flex-start; padding: 7px 0; }
.api-key-scope .feature-meta code { font-size: 12px; }
/* The secret is shown ONCE, so it gets room to be read and selected rather
   than truncated — a half-copied credential is a support ticket. */
.api-key-reveal {
  margin: 10px 0 4px; padding: 12px 14px; border-radius: 8px;
  background: var(--surface-2, #f6f8f9); border: 1px solid var(--line, #d3dadf);
  word-break: break-all; user-select: all;
}
.api-key-reveal code { font-size: 13px; line-height: 1.5; }
.btn.small { padding: 4px 10px; font-size: 12px; }
.api-keys-help { padding: 16px 18px; margin: 0 0 16px; max-width: 860px; }
.api-keys-help h3 { margin: 0 0 10px; font-size: 15px; }
.api-keys-facts { display: grid; grid-template-columns: auto 1fr; gap: 6px 14px; margin: 0 0 12px; align-items: baseline; }
.api-keys-facts dt { font-size: 11px; letter-spacing: .08em; text-transform: uppercase; color: var(--muted, #66727f); }
.api-keys-facts dd { margin: 0; }
/* The snippet is meant to be selected and pasted, so it wraps rather than
   truncating — a half-copied command is worse than no example. */
.api-keys-snippet {
  margin: 0 0 12px; padding: 10px 12px; border-radius: 8px;
  background: var(--surface-2, #f6f8f9); border: 1px solid var(--line, #d3dadf);
  overflow-x: auto; white-space: pre-wrap; word-break: break-all;
}
.api-keys-snippet code { font-size: 12px; line-height: 1.6; }
.api-keys-links { margin: 0; padding-left: 18px; display: flex; flex-direction: column; gap: 6px; }
.api-keys-links li { font-size: 13px; }
.api-key-try-label { margin: 12px 0 6px; }